Eliora
Terms of Service
Version 2.0 — Effective 19 September 2026. Supersedes the version last updated 31 August 2026.
1. Acceptance
These Terms of Service are an agreement between you and GreatLight Works Inc. (“GreatLight Works”, “we”, “us”), a corporation incorporated under the Canada Business Corporations Act, corporation number 1820555-8, registered extra-provincially in Ontario under Ontario corporation number 1001730320, which operates the Eliora service at myeliora.app (“Eliora”, “the service”).
By creating an account or using Eliora, you agree to these Terms. If you do not agree, do not use the service.
2. Eligibility
You must be at least 18 years old to use Eliora. By using it, you confirm that you are 18 or older and able to enter into this agreement. Eliora is not directed to children, and we do not knowingly provide accounts to anyone under 18.
3. What Eliora is
Eliora is a personal life-organisation assistant that helps you capture, organise, recall and reflect on information about your life, including with the help of artificial intelligence. The service includes the website at myeliora.app and the Eliora apps for iPhone and Android, which sign in to the same account.
Eliora is evolving, and some features may be offered in beta or early access. Features may change, behave unexpectedly, be limited, or be modified or withdrawn.
We aim to keep Eliora available and reliable, but we do not guarantee uninterrupted or error-free access. Maintenance, technical problems, third-party services, security measures or other circumstances may temporarily affect availability.
4. Not professional advice
Eliora is not a doctor, therapist, lawyer, accountant or financial adviser, and does not provide medical, mental-health, legal, tax or financial advice. Anything Eliora generates is for general information and organisation only. Always seek qualified professional advice for decisions that matter.
If you are in crisis or immediate danger, contact your local emergency services.
5. Your account
You are responsible for keeping your login credentials secure and for activity under your account. Tell us promptly if you suspect unauthorised use. We may require verification of your email address, and we offer two-factor authentication, which we recommend you enable.
6. Your content
You retain ownership of the content you put into Eliora.
You grant GreatLight Works Inc. a limited, non-exclusive licence to host, store, process, transmit, reproduce and display your content only as reasonably necessary to operate, secure, maintain and support Eliora and to provide the features and actions you request, including AI processing that you have enabled under the privacy controls described in our Privacy Policy.
This licence exists only for those purposes and ends when the relevant content or your account is deleted, subject to limited retention permitted or required by law and routine backup lifecycles described in the Privacy Policy.
We do not sell your content or use it to advertise to you or others. We do not use your private content to train general-purpose AI models.
7. Information about other people, and about children
Eliora lets you record information about other people, including family members and children.
By adding information about another person, you confirm that you have the right, authority, permission or other lawful basis necessary to provide that information to us and to manage it in Eliora. Where the information concerns a child, you confirm that you are that child’s parent or legal guardian, or are otherwise lawfully authorised to manage that information.
You agree not to store another person’s sensitive information — health, financial, faith or similar — unless you have an appropriate reason and the authority to do so.
You are responsible for the information about other people that you choose to put into your account. If someone contacts us about information you hold about them, we may need to tell you and to ask you to deal with it.
8. AI-generated output
Eliora uses artificial intelligence. AI-generated output may be inaccurate, incomplete, outdated, misleading or confidently wrong.
You should independently verify information before relying on it for an important decision.
In particular, do not rely on Eliora as a substitute for professional medical, mental-health, legal, tax or financial advice; for medication or dosage decisions; for safety-critical decisions; for authoritative legal, tax or regulatory deadlines; or as the only record of information that would cause significant harm if lost or incorrect.
Where Eliora creates an inference about you rather than recording something you directly provided, supported features allow you to review, correct or delete that inference.
You are responsible for decisions and actions you take based on information provided through the service, subject to any rights or remedies that applicable law does not permit us to exclude or limit.
9. Acceptable use
Do not use Eliora:
- for unlawful, harmful, harassing, defamatory or infringing purposes;
- to store or distribute material you do not have the right to hold or share;
- to attempt to breach security, access another person’s account or data, disrupt or overload the service, or reverse-engineer it;
- to build a competing product from the service or its outputs;
- to submit another person’s information in violation of clause 7;
- to circumvent any limit, gate or privacy control in the product; or
- to use automated means to access the service other than as we permit.
10. Fees
Eliora is currently offered without charge during beta. If we introduce paid plans we will publish the price and terms before they apply to you, and we will not begin charging for something you already have without telling you first and giving you a choice.
11. Third-party services and integrations
Eliora may allow you to connect third-party services, including Google Calendar.
A connected service remains subject to its own terms, privacy policy and availability. By choosing to connect a service, you authorize the exchanges of information reasonably necessary to provide the connected features you request.
Our Privacy Policy describes how Eliora handles information obtained through connected services, and our Sub-processors page identifies providers that process personal information on our behalf.
We do not control and are not responsible for the independent operation, availability or acts of third-party services, except to the extent applicable law provides otherwise.
The Eliora apps are distributed through the Apple App Store and Google Play. Apple and Google are not parties to these Terms; their own store terms apply to the download. There are no purchases inside the apps, and notifications from the apps can be switched off in your phone’s settings at any time.
12. Privacy
Our Privacy Policy describes how we collect, use, disclose, store and protect personal information, the privacy choices available to you, our use of AI and other service providers, and where information may be processed.
The Privacy Policy is a privacy notice and does not create contractual warranties beyond those expressly stated in these Terms.
Nothing in these Terms limits any privacy right or remedy that applicable law does not permit us to limit.
13. Export, deletion and your rights
You can export a copy of your Eliora data and request or initiate account deletion through Privacy & Data inside the app.
Deleting your account removes your personal content and account information from Eliora’s active product systems, subject to limited compliance records and routine provider backups as described in the Privacy Policy.
These tools supplement and do not limit privacy rights available to you under applicable law.
You may also contact our Privacy Officer at hello@myeliora.app.
14. Disclaimers
Eliora is provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, GreatLight Works Inc. disclaims warranties, representations and conditions that are not expressly stated in these Terms, including any warranty that Eliora will be uninterrupted, error-free, completely secure, accurate, reliable, or fit for a particular purpose.
Eliora depends in part on third-party infrastructure, networks, APIs and artificial-intelligence services that GreatLight Works Inc. does not fully control.
Nothing in these Terms excludes, restricts or modifies any warranty, condition, right or remedy that applicable law does not permit us to exclude, restrict or modify.
15. Limitation of liability
To the fullest extent permitted by applicable law, GreatLight Works Inc. and its directors, officers, employees, contractors and affiliates will not be liable for any indirect, incidental, special, exemplary, punitive or consequential damages, or for loss or corruption of data, loss of profits, revenue, business opportunity, savings or goodwill, arising out of or relating to Eliora, AI-generated output, these Terms, or your use of or inability to use the service, regardless of the legal theory on which the claim is based and even if the possibility of the loss was known or foreseeable.
To the fullest extent permitted by applicable law, the total aggregate monetary liability of GreatLight Works Inc. arising out of or relating to Eliora or these Terms will not exceed:
(a) CAD $0, if you paid no fees to GreatLight Works Inc. for Eliora during the 12 months immediately preceding the event giving rise to the claim; or
(b) if you paid fees for Eliora during that period, the total amount you actually paid to GreatLight Works Inc. for Eliora during those 12 months.
These limitations apply collectively to all claims arising from the same or related facts or events and apply whether a claim is framed in contract, tort (including negligence), statute or another legal theory.
The allocation of risk in this section reflects, among other things, that Eliora may be provided without charge during beta or early access.
Nothing in these Terms excludes or limits any liability, right or remedy to the extent applicable law does not permit it to be excluded or limited.
16. Suspension, changes and termination
You may stop using Eliora and delete your account at any time.
We may suspend, restrict or terminate access to all or part of Eliora where reasonably necessary to address a breach of these Terms, misuse, fraud, security or technical risk, legal or regulatory requirements, harm to another person or to the service, or the discontinuation of a feature or the service.
Where reasonably practicable and lawful, we will provide notice before a permanent termination that is not caused by your breach or misconduct.
Where reasonably practicable and lawful, if we permanently terminate your account for reasons other than your breach or misconduct, we will provide a reasonable opportunity to export your available data before it becomes unavailable.
17. Changes
We may update Eliora and these Terms as the service evolves.
We will publish material changes with an updated effective date and, where appropriate, provide notice in the app or by another reasonable means.
Your continued use of Eliora after revised Terms take effect constitutes acceptance of those revised Terms, except where applicable law requires another form of agreement.
Where a change affects processing for which applicable law requires renewed consent, or processing that Eliora makes conditional on an affirmative privacy choice, we will obtain the required choice before that changed processing occurs.
18. Governing law and disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules.
Subject to any right that applicable law does not permit you to waive, disputes relating to these Terms or Eliora will be brought before the courts of Ontario, Canada.
Nothing in this section removes any mandatory consumer, privacy or other right that applicable law requires to remain available to you.
19. Eliora intellectual property
Except for content that belongs to users or third parties, Eliora and its software, source and object code, interfaces, design, branding, logos, documentation, workflows and other service materials are owned by GreatLight Works Inc. or its licensors and are protected by applicable intellectual-property laws.
Subject to these Terms, we give you a limited, personal, non-exclusive, non-transferable and revocable right to use Eliora for its intended purpose.
No ownership of Eliora or its intellectual property is transferred to you.
If you voluntarily provide feedback or suggestions about Eliora, you allow us to use them without restriction or obligation to compensate you, provided that doing so does not give us ownership of your private account content.
20. General
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the greatest extent permitted by law and the remaining provisions will remain in effect.
Our failure to enforce a provision is not a waiver of our right to enforce it later.
You may not transfer your rights or obligations under these Terms without our consent. GreatLight Works Inc. may assign these Terms in connection with a corporate reorganisation, merger, acquisition, sale of substantially all relevant assets, or transfer of the Eliora business, provided that the successor assumes the applicable obligations.
The headings in these Terms are for convenience only.
21. Contact
Questions about these Terms: please use the contact form on our site or email hello@myeliora.app.
GreatLight Works Inc., Ontario, Canada.